Terms and Conditions

This website is operated by Oudraqy (ABN 12 048 410 328). By visiting our website, you are agreeing to our terms and conditions and are therefore subsequently bound by an adherence to the aforementioned. If you do not agree to any of the terms and conditions listed below, we advise you that you are not permitted to use our products and/or services. 

We advise all visitors to familiarise themselves with our terms and conditions before using our website and we additionally caution that it is the individual visitor’s responsibility to be aware of the terms and conditions relating to our website and its services before use. 

As our terms and conditions periodically change, any revisions will be applied to this page, meaning that the most current version of our terms and conditions can always be accessed here. As with your agreement to our terms and conditions being conditional to your use of our website, your continued use of our website and services constitutes the continued acceptance of any changes to our terms and conditions. 

By agreeing to the terms and conditions of our website, you are agreeing that you are of legal age, or that you have obtained the consent of a parent or guardian of legal age to use our website. Your use of our website also acknowledges the agreement that you will not use our products for any illegal or unauthorised purpose or in the violation of any laws in your jurisdiction (including but not limited to copyright laws). Additionally, you are agreeing that you will not transmit any malicious code or program written to alter the way a computer operates whilst in use of our website. Any breach of the aforementioned will result in the immediate termination of our services to the individual responsible and may lead to external prosecution. 

Section 1 – Accuracy of Information

We do not warrant the accuracy or completeness of any of the information customers derive from our website and we advise that we will not accept responsibility or liability where the information presented on our website has contributed to the loss, damage, or harm. All information contained on the website is indicative only and provided solely for marketing. It’s the visitor’s responsibility of ensuring that they are aware of the relevant information and safety advice about the use of our products and any use of our products is solely at their own risk. Although we take all precautions to bring natural and pure products, however, a small number of synthetic chemicals might be present in the products. We advise that the users of our products be aware of their allergic conditions or carry out an allergy test on them as we will not be responsible or accountable for allergic reactions or any other health risks.

Section 2 – General Conditions

Our website is subject to copyright conditions, and as a condition of use, you are agreeing not to reproduce, duplicate, resell, or export any of the intellectual property contained throughout this website, except if you obtain our express written permission to do so. Any evidence of such an infringement may lead to prosecution. 

We reserve the right to refuse service to anyone, unconditionally, and without explanation. 

We also inform you that your information may be transmitted to third parties, without encryption, and you consent to this through continued use of our website. Sensitive information such as payment details is encrypted during such transmissions to preserve our customers’ safety. 

Section 3 – Alterations in Pricing and Services Rendered

We reserve the right to alter – at any time and without notice – the pricing of our products and services, as well as their nature. We do not accept any responsibility or liability for any inconvenience caused as a result of said unannounced alterations. 

Section 4 – Products 

The products available to view on our website may differ in their appearance in real life. Whilst we Endeavor to portray our products as accurately as possible, we do not accept any responsibility for any differences that may appear between our online portrayal of a product and the real-life appearance of said product. 

We reserve the right to discontinue, limit the sale of, or refuse the sale of our products to any customer. In any of the aforementioned events, limited stock availability, difficulties with suppliers, geographic constraints, and legal and jurisdictional variances are the most likely contributing factors. 

We endeavour to present the most accurate portrayals and depictions of our products on our website, however, we do not accept any responsibility for any appreciable differences observed. Purchase and use are solely at the customer’s discretion, and it is the customer who is therefore duty bound to ensure that they are satisfied with the quality, accuracy, and nature of the products they purchase. 

Section 5 – Billing Information and Account Information

We reserve the right to contact our customers from time to time, based on the provision of their use of our website and associated services. This includes events such as marketing and advertising efforts, information relating to order fulfilment, and the prohibition or cancellation of orders. 

We reserve the right to prohibit or cancel any order at any time. Orders placed by unauthorized distributors, dealers, or resellers are prohibited and will be immediately cancelled. 

As a condition of use, you agree to provide accurate and complete information with all purchases, including relevant personal and payment details. You also agree that you are the consenting party or have obtained the consent of the individual whose payment details you provide to us as a way of paying for our products. 

Section 6 – Alterations in Pricing and Services Rendered

We reserve the right to alter – at any time and without notice – the pricing of our products and services, as well as their nature. We do not accept any responsibility or liability for any inconvenience caused as a result of said unannounced alterations. 

Section 7 – Errors, Inaccuracies, and Omissions

On the occasion that an error, inaccuracy, or omission appears on our website, we reserve the right to update or edit this information without any forewarning. Please be aware that any errors, inaccuracies, or omissions will not provide grounds for the cancellation or refund of an order, as it is the customer’s sole responsibility to be acquainted with the nature of their purchase. In the event of errors, inaccuracies, or omissions, we take no responsibility for their production and instead advise that the customer must be aware of their purchases. 

Section 8 – Third-Party Links

From time to time, our website will refer to or provide third-party links. These links are intended to provide our customers with additional information relating to our products and services. We accept no responsibility or liability for any loss, damage, or harm incurred when following these links. 

Any issues arising from activity on a third-party website are solely the responsibility of the individual visiting said website and the website owner. We advise our customers to use discretion when visiting any third-party links we may offer on our website and familiarise themselves with the third party’s terms and conditions before use. Any complaints, claims, concerns, or questions that arise regarding third-party links and services should be directed to the third party in question. 

Section 9 – Third Parties

As a condition of use of our website, you consent to our inclusion of third-party tools such as cookies, web beacons, pixel tags, etc. Your continued use of our website consents to their data collection services, and we in no way accept responsibility or liability arising from their use. 

Any use of the optional third-party tools contained on our site is to be undertaken at the individual’s discretion, as any use implies awareness of the related risks and the release of the individual’s full consent. 

Visitors to our website must avail themselves of the terms and conditions related to the third-party tools provided via the relevant third-party provider. 

We also retain the right to update, include, or remove any of the optional third-party tools and resources available on our website, under which case, the same agreement of use applies.

Section 10 – User Submissions

We reserve the right to publish, utilize, edit, copy, or distribute any user submissions – solicited or otherwise – except where previously agreed. Any unsolicited submissions may be published, utilized, edited, copied, or distributed by our website without the need for compensation or consultation. 

We advise that any submissions made to us are not bound by intellectual property agreements, and must, at all times, adhere to lawful conventions and the demands of our terms and conditions. Any submissions that appear offensive, illegal, libellous, threatening, defamatory, obscene, violators, or in any way objectionable will be destroyed or handed on to the authorities if required. 

As a condition of use, you agree that none of your submissions to our website or other contact methods violate any copyright, trademark, privacy agreements, or third-party agreements, or in any way contain libellous, abusive, threatening or obscene materials. You also agree that the transmission of any hazardous software or malware is in clear violation of our terms and conditions and may additionally be met with prosecution. Any and all information provided must be accurate, lawful, and respectful and should in no way defame, threaten, or mislead ourselves or other parties. We retain the right to delete or pass on any comments or submissions we believe are in breach of the aforementioned conditions of use, which may lead to the prosecution of the publisher. 

Section 11 – Personal Information

The personal information you provide us is governed by the rules of our Privacy Policy. Please familiarize yourself with our Privacy Policy here: 

Section 12 – Third-Party Links

From time to time, our website will refer to or provide third-party links. These links are intended to provide our customers with additional information relating to our products and services. We accept no responsibility or liability for any loss, damage, or harm incurred when following these links. 

Any issues arising from activity on a third-party website are solely the responsibility of the individual visiting said website and the website owner. We advise our customers to use discretion when visiting any third-party links we may offer on our website and familiarize themselves with the third party’s terms and conditions before use. Any complaints, claims, concerns, or questions that arise regarding third-party links and services should be directed to the third party in question. 

Section 13 – Prohibited Use

As a condition of use, you agree that you are prohibited from using any of the information or content of this website for any illegal purposes; any solicitations of illegal purposes; in the violation of any laws or regulations – be they international, Federal, Provincial, or State -; as a violation of our own or another entity’s intellectual property rights; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate any other parties based upon the nature of their gender, sexual orientation, religion, ethnicity, race, age, national origin, or any underlying disabilities; as a vehicle for the transmission of harmful software, malicious code, or misleading webpages; as a vehicle to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or as a means of interfering with or circumventing the security features of the service, or the security of the internet as a whole. 

Any violations of the above will result in the exclusion of the individual’s use of our website and may result in prosecution.

Section 14 – Disclaimer of Warranties and Limitation of Liability

Any use of our products and services implies consent to individual risk relating to any loss, damage, or harm incurred by the individual in the use of our website and services. 

We will not accept responsibility for resulting in any injury, loss, damage, or otherwise relating to the use or misuse of our website or products. We carry that it is the sole responsibility of all customers and users to be aware that their use or misuse of our website and products may carry unforeseeable dangers and the potential for losses and any use or misuse must therefore be undertaken at the customer’s discretion. 

We do not warrant that any of the services offered or products available on our website will remain continuous, uniform, uninterrupted, timely, free of errors, or secure. We also do not warrant that any information contained therein should be taken as accurate or reliable. Your use of our website and products consents to our right to cancel said services or products at any time without notice, and you consent that it is at your sole discretion that you use this website, our services, and our products. 

All products provided are strictly provided “as is” and “as available” and we accept no responsibility for their variation, fitness for purpose, durability, title, non-infringement, or merchantability. The above remains the domain of the customer. 

We, and any of our affiliates, accept no liability for injury, loss, claim, or any incident that causes direct or indirect, incidental, punitive, special, or consequential damages of any kind, including – but not limited to – loss of profits, revenue, savings, data, replacement costs, or any similar damages incurred, whether these are based on contract, tort, negligence, strict liability, or otherwise arising from your use of any of the products or services we provide. We also refuse any responsibility or liability relating to any loss or damage incurred in the shipping process and advise that customers should be aware of their consent to this. 

These warranties and limitation of liabilities may vary according to the laws of certain jurisdictions, and as such, we provision that our liability shall be limited to the maximum extent permitted by the relevant laws. 

Section 15 – Severability

As a condition of use, any unlawful use or violation of our terms and conditions will result in the immediate severance of our services from the responsible individual. The individual may then be subject to prosecution under the relevant laws and regulations of their region. 

Section 16 – Indemnification

As a condition of use, you agree to indemnify, defend, and hold harmless Oudraqy and any of our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand – including any associated legal fees – made by any third party arising from your breach of our terms and conditions, or your violation of any law or infringement of any third-party providers’ rights. 

Section 17 – Termination

Any failure to abide by the terms and conditions set out on our website or as they relate to the use of our products will result in the termination of our service agreement with the individual. It is a condition of use that you accept our terms and conditions, and if at any time you no longer agree with the aforementioned terms and conditions, we must ask you to cease your use of our products and or services. 

We reserve the right to terminate an individual’s service at any time with or without notice for any infraction incurred and such termination may or may not result in financial liability for the individual. 

Section 18 – Entire Agreement

We solely reserve the right to enforce the provisions and conditions set out in these terms and conditions and we acknowledge that any failure to enforce said provisions and conditions do not constitute a waiver of said provisions. 

The terms and services outlined on this website constitute the entire agreement and understanding between you as a customer and us as a supplier and govern your use of our services, superseding any prior or contemporaneous agreements, communications, or proposals – whether oral or written – between our two parties. 

Any ambiguities in the interpretation of these terms and conditions will not be construed against the drafting party. 

Section 19 – Governing Law

These terms and conditions and any separate agreements whereby we provide individual parties with services will be governed by and understood in accordance with Australian laws. 

Section 20 – Changes to our terms and conditions

We reserve the right to update, change, or vary our terms and conditions at any time – without notice. Please ensure that you keep abreast of our most recent terms and conditions by visiting this page regularly. 

You consent to the continued acceptance of these updated terms and conditions through your continued use of our website. 

Section 21 – Contact Information

Please contact us directly at: support@oudraqy.com.au for any further information regarding our terms and conditions.