Shipping and Returns Policy
· Orders will be shipped within 2 business days of purchase unless otherwise noted.
· All orders will be shipped via Australia Post.
· Standard shipping within Australia is free for orders over $100. For orders under $100, the Shipping rate will be calculated at the checkout and provided by Australia Post.
· Express shipping is available for an additional fee.
· We do not ship internationally at this time.
Returns and Refunds Policy
· We accept returns for store credit or exchange within 7 days of delivery.
· To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
· Personalized or custom items are not eligible for return.
· If the item is defective or damaged, please contact us at firstname.lastname@example.org to arrange a return.
· To initiate a return, please email us at email@example.com with your order number and the reason for the return. We will provide you with further instructions on how to proceed with the return.
· Please note that the customer is responsible for the cost of return shipping.
· Once we receive the returned item and confirm that it is in its original condition, we will process the return and issue a store credit or send out the exchange item (if applicable).
Contact us at firstname.lastname@example.org for questions related to refunds and returns.